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Return & Refund

General Returns & refund Policy

General refund policy

  • Applicable products are returnable within the applicable return window if you've received them in a condition that is physically damaged, has missing parts or accessories, defective or different from their description on the product detail page on Amazon.in.

  • Return will be processed only if:

  • it is determined that the product was not damaged while in your possession;

  • the product is not different from what was shipped to you;

  • the product is returned in original condition (with brand’s/manufacturer's box, MRP tag intact, user manual, warranty card and all the accessories therein.

  • Products may not be eligible for return in some cases, including cases of buyer's remorse such as incorrect model or color of product ordered or incorrect product ordered.

  • Products marked as "non-returnable" on the product detail page cannot be returned. However, in an unlikely event of damaged, defective or wrong item delivered to you, we will provide a full refund or replacement, as applicable. We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement. We reserve the right to pick up the product to ascertain the damage or defect in the product prior to issuing refund/replacement.

  • No additional information is required to return an eligible order unless otherwise noted in the category specific policy. 

  • Products may be eligible for replacement only if the same seller has the exact same item in stock. 

  • If the replacement request is placed and the seller does not have the exact same product in stock, a refund would be issued to you. 

  • Products purchased by international customers are not eligible for returns. However, orders made by international customers are eligible for refunds and customers will have to contact customer service within 5 business days from delivery date or estimated delivery date to claim refunds.

Dive Computer refund policy

  • Dive Computer should not be damaged 

  • Dive Computer incase of Battery failure is acceptable.

  • Dive Computer not working with in 30 days also acceptable.

  • it is determined that the product was not damaged while in your possession;

  • the product is not different from what was shipped to you;

  • the product is returned in original condition (with brand’s/manufacturer's box, MRP tag intact, user manual, warranty card and all the accessories therein.

  • Products may not be eligible for return in some cases, including cases of buyer's remorse such as incorrect model or color of product ordered or incorrect product ordered.

  • Products marked as "non-returnable" on the product detail page cannot be returned. However, in an unlikely event of damaged, defective or wrong item delivered to you, we will provide a full refund or replacement, as applicable. We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement. We reserve the right to pick up the product to ascertain the damage or defect in the product prior to issuing refund/replacement.

  • No additional information is required to return an eligible order unless otherwise noted in the category specific policy. 

  • Products may be eligible for replacement only if the same seller has the exact same item in stock. 

  • If the replacement request is placed and the seller does not have the exact same product in stock, a refund would be issued to you. 

  • Products purchased by international customers are not eligible for returns. However, orders made by international customers are eligible for refunds and customers will have to contact customer service within 5 business days from delivery date or estimated delivery date to claim refunds.

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Regulator refund policy

  • Regulator should not be damaged 

  • Regulator working with in 14 days also acceptable.

  • Regulator First & Second stop working with in 30 days also acceptable.

  • Depth & Pressure Gauge stop working with in 30 days also acceptable.

  • it is determined that the product was not damaged while in your possession;

  • the product is not different from what was shipped to you;

  • the product is returned in original condition (with brand’s/manufacturer's box, MRP tag intact, user manual, warranty card and all the accessories therein.

  • Products may not be eligible for return in some cases, including cases of buyer's remorse such as incorrect model or color of product ordered or incorrect product ordered.

  • Products marked as "non-returnable" on the product detail page cannot be returned. However, in an unlikely event of damaged, defective or wrong item delivered to you, we will provide a full refund or replacement, as applicable. We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement. We reserve the right to pick up the product to ascertain the damage or defect in the product prior to issuing refund/replacement.

  • No additional information is required to return an eligible order unless otherwise noted in the category specific policy. 

  • Products may be eligible for replacement only if the same seller has the exact same item in stock. 

  • If the replacement request is placed and the seller does not have the exact same product in stock, a refund would be issued to you. 

  • Products purchased by international customers are not eligible for returns. However, orders made by international customers are eligible for refunds and customers will have to contact customer service within 5 business days from delivery date or estimated delivery date to claim refunds.

BCD refund policy

  • BCD should not be damaged 

  • BCD working with in 14 days also acceptable.

  • Regulator stop working with in 30 days also acceptable.

  • BCD damaged partially damaged also acceptable 

  • it is determined that the product was not damaged while in your possession;

  • the product is not different from what was shipped to you;

  • the product is returned in original condition (with brand’s/manufacturer's box, MRP tag intact, user manual, warranty card and all the accessories therein.

  • Products may not be eligible for return in some cases, including cases of buyer's remorse such as incorrect model or color of product ordered or incorrect product ordered.

  • Products marked as "non-returnable" on the product detail page cannot be returned. However, in an unlikely event of damaged, defective or wrong item delivered to you, we will provide a full refund or replacement, as applicable. We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement. We reserve the right to pick up the product to ascertain the damage or defect in the product prior to issuing refund/replacement.

  • No additional information is required to return an eligible order unless otherwise noted in the category specific policy. 

  • Products may be eligible for replacement only if the same seller has the exact same item in stock. 

  • If the replacement request is placed and the seller does not have the exact same product in stock, a refund would be issued to you. 

  • Products purchased by international customers are not eligible for returns. However, orders made by international customers are eligible for refunds and customers will have to contact customer service within 5 business days from delivery date or estimated delivery date to claim refunds.

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