Return & Refund

General Returns & refund Policy

General refund policy

Applicable products are returnable within the applicable return window if you've received them in a condition that is physically damaged, has missing parts or accessories, defective or different from their description on the product detail page on CDP
Return will be processed only if:
it is determined that the product was not damaged while in your possession;
the product is not different from what was shipped to you;
the product is returned in original condition (with brand’s/manufacturer's box, MRP tag intact, user manual, warranty card and all the accessories therein.
Products may not be eligible for return in some cases, including cases of buyer's remorse such as incorrect model or color of product ordered or incorrect product ordered.
Products marked as "non-returnable" on the product detail page cannot be returned. However, in an unlikely event of damaged, defective or wrong item delivered to you, we will provide a full refund or replacement, as applicable. We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement. We reserve the right to pick up the product to ascertain the damage or defect in the product prior to issuing refund/replacement.
No additional information is required to return an eligible order unless otherwise noted in the category specific policy.
Products may be eligible for replacement only if the same seller has the exact same item in stock.
If the replacement request is placed and the seller does not have the exact same product in stock, a refund would be issued to you.
Products purchased by international customers are not eligible for returns. However, orders made by international customers are eligible for refunds and customers will have to contact customer service within 5 business days from delivery date or estimated delivery date to claim refunds.

Dive Computer refund policy

Dive Computer should not be damaged
Dive Computer incase of Battery failure is acceptable.
Dive Computer not working with in 30 days also acceptable.
it is determined that the product was not damaged while in your possession;
the product is not different from what was shipped to you;
the product is returned in original condition (with brand’s/manufacturer's box, MRP tag intact, user manual, warranty card and all the accessories therein.
Products may not be eligible for return in some cases, including cases of buyer's remorse such as incorrect model or color of product ordered or incorrect product ordered.
Products marked as "non-returnable" on the product detail page cannot be returned. However, in an unlikely event of damaged, defective or wrong item delivered to you, we will provide a full refund or replacement, as applicable. We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement. We reserve the right to pick up the product to ascertain the damage or defect in the product prior to issuing refund/replacement.
No additional information is required to return an eligible order unless otherwise noted in the category specific policy.
Products may be eligible for replacement only if the same seller has the exact same item in stock.
If the replacement request is placed and the seller does not have the exact same product in stock, a refund would be issued to you.
Products purchased by international customers are not eligible for returns. However, orders made by international customers are eligible for refunds and customers will have to contact customer service within 5 business days from delivery date or estimated delivery date to claim refunds.

Regulator refund policy

Regulator should not be damaged
Regulator working with in 14 days also acceptable.
Regulator First & Second stop working with in 30 days also acceptable.
Depth & Pressure Gauge stop working with in 30 days also acceptable.
it is determined that the product was not damaged while in your possession;
the product is not different from what was shipped to you;
the product is returned in original condition (with brand’s/manufacturer's box, MRP tag intact, user manual, warranty card and all the accessories therein.
Products may not be eligible for return in some cases, including cases of buyer's remorse such as incorrect model or color of product ordered or incorrect product ordered.
Products marked as "non-returnable" on the product detail page cannot be returned. However, in an unlikely event of damaged, defective or wrong item delivered to you, we will provide a full refund or replacement, as applicable. We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement. We reserve the right to pick up the product to ascertain the damage or defect in the product prior to issuing refund/replacement.
No additional information is required to return an eligible order unless otherwise noted in the category specific policy.
Products may be eligible for replacement only if the same seller has the exact same item in stock.
If the replacement request is placed and the seller does not have the exact same product in stock, a refund would be issued to you.
Products purchased by international customers are not eligible for returns. However, orders made by international customers are eligible for refunds and customers will have to contact customer service within 5 business days from delivery date or estimated delivery date to claim refunds.

BCD refund policy

BCD should not be damaged
BCD working with in 14 days also acceptable.
Regulator stop working with in 30 days also acceptable.
BCD damaged partially damaged also acceptable
it is determined that the product was not damaged while in your possession;
the product is not different from what was shipped to you;
the product is returned in original condition (with brand’s/manufacturer's box, MRP tag intact, user manual, warranty card and all the accessories therein.
Products may not be eligible for return in some cases, including cases of buyer's remorse such as incorrect model or color of product ordered or incorrect product ordered.
Products marked as "non-returnable" on the product detail page cannot be returned. However, in an unlikely event of damaged, defective or wrong item delivered to you, we will provide a full refund or replacement, as applicable. We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement. We reserve the right to pick up the product to ascertain the damage or defect in the product prior to issuing refund/replacement.
No additional information is required to return an eligible order unless otherwise noted in the category specific policy.
Products may be eligible for replacement only if the same seller has the exact same item in stock.
If the replacement request is placed and the seller does not have the exact same product in stock, a refund would be issued to you.
Products purchased by international customers are not eligible for returns. However, orders made by international customers are eligible for refunds and customers will have to contact customer service within 5 business days from delivery date or estimated delivery date to claim refunds.